How to Fix a Black Screen on Samsung Galaxy S23 and S24 Series: Easy Fixes

If your Samsung Galaxy S23 or S24 series phone has a black screen but you know it’s on—you might feel it vibrate, receive calls, or notifications—you don’t need to panic. Here are several options you can try to get your phone back up and running without taking it apart. These steps can be done right at home.

Step 1: Force Restart

  1. Remove the Case: If you have a case on your phone, remove it.
  2. Force Restart: Press and hold the volume down and power buttons simultaneously. Do not let go until you see the Samsung logo appear on the screen. This might take around 20 seconds or more. Once the logo appears, release the buttons. Your phone should reboot and hopefully come out of the black screen.

Step 2: Charging and Restart

  1. Plug into Charger: Connect your phone to a charger.
  2. Spam Power Button: Press the power button three times quickly.
  3. Force Restart While Charging: While the phone is charging, press and hold the volume down and power buttons together until the Samsung logo appears. Release the buttons and let the phone reboot.

Step 3: Tapping Method

  1. Tap the Screen and Back: Using two fingers, tap firmly all over the screen and back of the phone. This can help if a ribbon cable inside is slightly dislodged.
  2. Force Restart: After tapping, perform the force restart again by holding down the volume down and power buttons until the Samsung logo appears.

Step 4: Massage Method

  1. Massage the Phone: With your thumbs, press firmly and massage all over the screen and back of the phone. This might re-seat any loose internal connections.
  2. Force Restart: After massaging, hold the volume down and power buttons to force restart the phone.

Step 5: Smack Method

  1. Smack the Phone: Hold the phone in one hand and smack it gently against the palm of your other hand. Do this for both the front and back of the phone.
  2. Force Restart: Once done, press and hold the volume down and power buttons to force restart.

Step 6: Freezer Method

  1. Place Phone in Freezer: Put your phone in the freezer for about 15 minutes. This might help if overheating caused the screen to go black.
  2. Force Restart: After removing it from the freezer, press and hold the volume down and power buttons until the Samsung logo appears.

Additional Tips

Seeking Professional Help

If all else fails, it may be time to seek professional help. Gadget Kings, a phone repair service, offers expert repair services for Samsung Galaxy S23 and S24 series phones. They can handle any hardware issues that might be causing your black screen problem. Visit their website at Gadget Kings to learn more about their services.

Gadget Kings serves various locations including Murrumba Downs, Kallangur, Dakabin, Clontarf, Margate, Woody Point, Redcliffe, Kippa Ring, Scarborough, Rothwell, Newport, Deception Bay, North Lakes, Mango Hill, Narangba, Burpengary, Burpengary East, Morayfield, Caboolture, Caboolture South, Bribie Island, Bongaree, Petrie, Lawnton, Bray Park, Strathpine, Cashmere, Eatons Hill, Joyner, Warner, Clear Mountain, Brendale, Bracken Ridge, Carseldine, Fitzgibbon, Taigum, Boondall, Zillmere, Geebung, Virginia, Chermside, Wavell Heights, Nundah, Toombul, Stafford, Stafford Heights, Deagon, Sandgate, Shorncliffe, Brighton, Nudgee, Bridgeman Downs, Mcdowall, Everton Park, Mitchelton, Gaythorne, Ferny Grove, Ferny Hills, Enoggera, The Gap, New Market, Kelvin Grove, Red Hill, Grange, Gordon Park, Windsor, Bowen Hills, Newstead, Hendra, Eagle Farm, Northgate, and more.


Dealing with a black screen on your Samsung Galaxy S23 or S24 series can be frustrating, but these methods can help you get your phone back to normal. Remember to try each step multiple times and don’t hesitate to seek professional help if needed. Gadget Kings is always there to assist you with any phone repair needs.

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